Cancelling or changing your booking if needed
EconomyCarRentals understands that because of an unexpected reason you might need to cancel or to change the reservation. For this reason we try to be as flexible as possible to suit your needs for your car rental.
EconomyCarRentals does not charge for cancellations.
Free cancellation up to 48 hours before the rental starts.
You will find the best offers on our website, we suggest placing your reservation as soon as possible as availability in some locations is very limited and the price might be higher when you check the next time. If for any reason you change your mind, you can cancel free of charge!!
Changing your reservation
When clicking “My Booking” on the website you can easily login using your e-mail address and order/voucher number of your booking to enter the “customer zone”.
There you are able to see all active bookings you have in our system. By clicking on the booking you wish to modify, you will be able to change the dates, the arrival/return times, the car type, the driver’s name, etc. All changes will be recalculated and a new price will be shown.
NOTE: We would suggest contacting our reservation department if you wish to change the pickup or return time!
A new booking will be created with your changes and as soon as it gets confirmed the original booking will be cancelled. A new voucher will reach your mailbox as well as a cancellation e-mail for the original booking.
Cancelling your reservation
When you need to cancel your reservation you can either contact our reservation department to cancel it, or you can visit “My Booking” on the website. You can easily login using your e-mail address and the order/voucher number of your booking to enter the “customer zone”.
There you can see all active bookings you have in our system. Click on the booking you wish to cancel, then go to the left side of the screen to click cancel.
NOTE: If for any reason you are not happy with the car rental provider, you can contact our reservation department to change your booking to another car rental provider (prices may vary).
Last Updated 2015-02-18