Valuable opinions about car rental in Ballina
On our website you will find reviews submitted by our customers after their car rental in Ballina. They are opinions of our customers that reflect their experiences when booking a car with one of our suppliers in Ballina. Read the reviews from our community to get an idea about your car rental. Please note that the comments below are appearing online automatically just after our customers fill in the evaluation form that we send them when their rental ends. The comments are being selected randomly by our system and are not filtered, so we kindly ask you to understand that the content may not always correspond with the respectful standard we like to share with you but this way we want to be honest with our customers. More Reviews for a car rental in Australia.
Adventures with a Car rental in Ballina
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Read below the authentic experience reviews from our customers in Ballina : Reviews for other major cities:
Average : 8/10
Found your company very efficient all information was provided as to what to do I case of brake down _accident even what petrol to put back in .Overall great service for us while we were up there for our mothers funeral .Thankyou
There was no one there when returning the vehicle_ hence the neutral score - no issues though.
I have been trying to contact you since my booking to follow up on the deposit that you initially charged. The car rental company charged me the full amount so I was under the impression that you would refund the deposit. Can you please contact me on 0421515854 asap. Thank you.
I was given to understand when I made my online booking that I would be unable to pick up the car at the airport because my flight did not arrive until 6.30 pm_ and similarly_ I was told that I would need to return the car before the office closed at 5.00 pm. This information proved to be totally incorrect - the rental desk at the airport was manned both for the flight arrival and departure times. Because I had been given the incorrect information I made other arrangements to pick up and leave the car - all of which proved to be quite unnecessary.
Very easy to book online pick up was no problem staff at ballina airport very friendly
was interested in trying the Infiniti. Instead was given a Holden. Nice car though
WOuld have been good to know that there as a $385 holding deposit required when collecting car.
Through no fault of the service provider there was a queue of people on my arrival and a group of people who were not well prepared for renting a car. They took up a lot of the two attendants time and so delayed the process of obtaining the car. Once my turn came in the queue_ the process took only a few minutes. Staff were very friendly and helpful. Checking of scratches etc on the car was haphazard but the car was in excellent condition so that was not an issue. On return no one was at the desk. I would have liked someone to check the car so that I had proof I had not damaged it and to ascertain that I had filled the tank before leaving the car in the car park.
No one at service desk when returning car which is reason for neutral score_ we were fine with this as the key drop off box was in an obvious position on counter. Great customer service when picking up car_ thanks to the team for going the extra mile with directions and making us feel welcome.
Quick and easy to do and cheap too
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Last Updated 2018-04-15