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"After a very long flight_ we were waiting almost an hour to get our car. The staff were pleasant and tried their best. I just think they were overwhelmed. They should have been better prepared for more than one flight arriving at once."
8.22
"I would like to say that the young gentleman who attended me after arriving from my flight and picking car up is a credit to your company. What a fine_ professional_ polite young man. I have worked around the Caribbean for over a decade now and his attentiveness was above and beyond. I would like you to personally commend him. Made it so easy. I have had so many nightmares from Kingston Airport picking cars up so I will be back next month here due to him."
9.33
"The driver who took us to the airport after the car returned was excellent. He was engaging and even help us seeing we had a young baby with us."
9.56
"I was not told about incurring insurance cost in addition to the cost of rental and insurance holding fees upon the return of the car. These should have been explained before. I was disappointed with that."
8.89
"The time and process taken at the desk to pick up the car was way too long"
8.22
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