What is this service?
This service was created by EconomyCarRentals and offered at a low rate to its customers and give them peace of mind when traveling. Purchasing this service on the website, we will provide protection for damages to wheels, rims, tires, undercarriage, windshield, back/ side windows/windscreen, and mirror glass, charged from the car rental company in case of damage as described below.What is covered ?
- Wheels/tires up to: 250 EUR (per wheel/tire)
- Underside up to: 250 EUR
- Glass / Mirror: 350 EUR
Can I remove the Wheels, Tires, Undercarriage, and Glass Coverage?
a) You can remove the Wheels, Tires, Undercarriage, and Glass Coverage before the rental start of your rental and receive a full refund at any time.b) After the rental start you can remove the Wheels, Tires, Undercarriage, and Glass Coverage and receive a partial refund for the unused days of the protection.
To remove the Wheels, Tires, Undercarriage, and Glass Coverage, visit www.EconomyCarRentals.com > My Booking, where you can remove the Wheels, Tires, Undercarriage, and Glass Coverage online.
What are my obligations?
a) The customer must have purchased the Wheels, Tires, Undercarriage, and Glass Coverage during the booking.b) You must:
have a valid Car Rental Agreement, and comply with all terms and conditions of the website and the rental agreement
c) To make a claim, you must:
- notify our team about your claim within 90 days of the rental end date on the voucher
- provide evidence (e.g. proof of payment, police report, etc.).
Wheels, Tires, Undercarriage, and Glass Coverage explained
What is Deductible/Excess? With zero excess your liability is protected by the rental car provider in case of damages and theft, with the exception of wheels/ tires/ glass /mirror & undercarriage. It is standard practice for the vast majority of car rental companies not to extend cover to include these parts due to car rental companies considering this type of damage as negligence by the renter, hence Collision Damage Waiver (CDW) does not cover these parts. By purchasing our additional coverage, EconomyCarRentals will provide protection for damages to wheels, rims, tires, undercarriage, windshield, back/ side windows/windscreen, and mirror glass. The rental car provider may withhold the estimated charge as an additional deposit along with the rental cost against your credit card until the vehicle is returned. In the unfortunate event that any of this type of damage to wheels, rims, tires, undercarriage, windshield, back/ side windows/windscreen, and mirror glass happens, which is not covered by the rental car provider, you will be charged with the appropriate amount corresponding to the damage. EconomyCarRentals will refund you these charges.Will I need to pay a deposit to the rental company if I purchase your Wheels, Tires, Undercarriage, and Glass Coverage?
Yes, when collecting the rental car the main driver still needs to leave a deposit, as the Wheels, Tires, Undercarriage, and Glass Coverage is offered from EconomyCarRentals. The car rental company will follow the common rental procedure.Will I need to pay any amount to the car rental company?
Yes, in the unfortunate event of damage, the driver will pay the damages to the rental company. After the end of the rental period, you can claim a refund of this amount from EconomyCarRentals.Will I be offered additional insurance to cover those parts by the rental company?
Yes, when collecting the car the agent of the car rental company will always offer you extra optional insurance. You can evaluate the options provided and decide if you wish to add any optional coverage locally. By purchasing Wheels, Tires, Undercarriage, and Glass Coverage from EconomyCarRentals, you are fully covered as described above.На что не распространяется Покрытие Франшизы?
Наша услуга Покрытие Франшизы покрывает франшизу, взимаемую компанией по прокату автомобилей, за исключением ее исключений. Обычными исключениями являются незаконное вождение в состоянии алкогольного опьянения, грубая небрежность, например, ошибка с топливом, неправильное использование ручного тормоза, механические повреждения (сцепление, коробка передач и т. д.), езда по бездорожью или по грунтовым дорогам, повреждение фар, ключей и замков / ручек двери, антенна, повреждение или потеря номерных знаков, расходы на буксировку и любой ущерб, причиненный при буксировке, потеря личных вещей, повреждение салона автомобиля, неуполномоченный водитель, административный, инженерный сбор и плата за иммобилизацию, оплачиваемые в компанию по аренде автомобилей.
Компания по прокату автомобилей может взимать полную стоимость ущерба в случае ущерба, вызванного вандализмом, погодными условиями или стихийными бедствиями (например, градом), или причиненным несоблюдением условий договора аренды, нарушением местного законодательства, или правил дорожного движения. В таких случаях Покрытие Франшизы становится недействительным, и возврат средств невозможен. Компания по прокату автомобилей также может взимать полную стоимость ущерба за не обращение в полицию (если этого требует компания по прокату или указано в договоре аренды). В таких случаях Покрытие Франшизы становится недействительным, и возврат средств невозможен. Покрытие Франшизы покрывает один инцидент/несчастный случай за одну аренду.
What is the procedure to claim the excess amount from EconomyCarRentals?
All claims must be reported by e-mail to EconomyCarRentals within 90 days of the rental ending. After 90 days of the rental end date on the voucher, the EconomyCarRentals Damage and Theft Excess Protection becomes invalid.
It is very important to have as much information/documents as possible. Make pictures of the damage; note the date and the address/street name where the damage/accident happened. The rental company may require a police report, even if no other cars have been involved, always contact the rental station and follow the instructions. In the event of an accident involving a third party, it is very important to contact the local police and obtain an incident report/police report, in such cases, always contact the rental station and follow the instructions. In rare cases, third-party claims might take up to 36 months to resolve. A friendly report is not always sufficient, contact the rental station and follow the instructions.
You will need to submit the following documents in order to have your excess amount refunded by EconomyCarRentals:- The original signed rental agreement
- Theft or damage report of the car rental company
- Police report (incident report)
- Evidence of payments deducted from your credit card (receipt and credit card statement)