这是什么服务？
该服务由 EconomyCarRentals 创建，并以低廉的价格向客户提供，让他们在旅行时安心无忧。在网站上购买此服务后，我们将为车轮、轮辋、轮胎、底盘、风挡、后窗/侧窗/挡风玻璃和后视镜玻璃提供损坏保护，如果汽车租赁公司因下述损坏而收取费用，我们将进行赔付。涵盖哪些内容？
- 车轮/轮胎最高：400 欧元（每个车轮/轮胎）
- 底部最高： 400 欧元
- 玻璃/镜子： 500 欧元
我可以取消车轮、轮胎、底盘系统和玻璃保险吗？
a) 您可以在租赁开始前取消车轮、轮胎、底盘系统和玻璃保险，并随时获得全额退款。b) 租赁开始后，您可以取消车轮、轮胎、底盘系统和玻璃保险，并获得未使用的保护天数的部分退款。
要取消车轮、轮胎、底盘系统和玻璃保险，请访问 www.EconomyCarRentals.com > 我的预订，您可以在线取消车轮、轮胎、底盘系统和玻璃保险。
我的义务是什么？
a) 客户必须在预订时购买车轮、轮胎、底盘系统和玻璃保险。b) 您必须：
拥有有效的汽车租赁协议，并遵守网站和租赁协议的所有条款和条件
c) 要提出索赔，您必须：
- 在凭证上的租赁结束日期后 90 天内，将您的索赔情况告知我们的团队
- 提供证据（例如付款证明、警方报告等）。
车轮、轮胎、底盘系统和玻璃保险解释
什么是自负额/免赔额？如果您选择零自负额，那么在车辆损坏和被盗的情况下，租车提供商会保障您的责任，但车轮/轮胎/玻璃/镜子/后视镜和底盘系统除外。绝大多数汽车租赁公司的标准做法是不将这些部件纳入承保范围，因为汽车租赁公司将此类损坏视为承租人的疏忽，因此碰撞损坏豁免 (CDW) 不承保这些部件。通过购买我们的附加保险，EconomyCarRentals 将为车轮、轮辋、轮胎、底盘、风挡、后窗/侧窗/挡风玻璃和后视镜玻璃的损坏提供保护。租车提供商可能会从您的信用卡中扣除估计的费用作为额外押金以及租赁费用，直至归还车辆。如果不幸发生车轮、轮辋、轮胎、底盘、风挡、后窗/侧窗/挡风玻璃和后视镜玻璃的任何此类损坏，且租车提供商不承保，您将需要支付与损坏相对应的适当金额。 EconomyCarRentals 将退还您这些费用。如果我购买车轮、轮胎、底盘和玻璃保险，我需要向租赁公司支付押金吗？
是的，在提取租赁车辆时，主驾驶员仍然需要支付押金，因为车轮、轮胎、底盘和玻璃保险由 EconomyCarRentals 提供。汽车租赁公司将遵循通用的租赁程序。我需要向汽车租赁公司支付任何费用吗？
是的，如果不幸发生损坏，驾驶员将向租赁公司支付损坏赔偿金。租赁期结束后，您可以从 EconomyCarRentals 申请这笔金额的退款。租赁公司是否会向我提供额外的保险来承保这些部件？
是的，在取车时，汽车租赁公司的代理人总会为您提供额外的可选保险。您可以评估所提供的选项，并决定是否希望在本地添加任何可选的保险。通过从EconomyCarRentals 购买车轮、轮胎、底盘和玻璃保险，您将获得如上所述的全面保障。What is not covered by the Theft & Damage Excess Protection?
Our Theft & Damage Excess Protection service covers the Excess/Deductible* charged from the car rental company, except for its exclusions. The common exclusions are illegal drinking and driving, gross negligence for example fuel error, incorrect use of the handbrake, mechanical damages (clutch, gearbox, etc.), driving off-road or on unsealed roads, damages to lights, keys, and lock, antenna, damage or loss of plates, towing charges and any damages caused during the towing away, loss of personal belongings, the interior of the car, non-authorized driver, administration, engineer and immobilization fee paid to the car rental provider.
The car rental company might charge the full damage cost, in case of damages due to vandalism, weather or natural disasters (such as hail damage), or caused while not following the terms of the rental agreement, violation of local laws, or traffic rules. The Theft & Damage Excess Protection becomes invalid in those cases and no refund can be done. The car rental company might also charge the full damage cost, for not contacting the police (when required by the rental company or mentioned on the rental agreement). The Theft & Damage Excess Protection becomes invalid in those cases and no refund can be done. The Theft and Damage Excess Protection covers one incident/accident per rental.
What is the procedure to claim the excess amount from EconomyCarRentals?
All claims must be reported by e-mail to EconomyCarRentals within 90 days of the rental ending. After 90 days of the rental end date on the voucher, the EconomyCarRentals Damage and Theft Excess Protection becomes invalid.
It is very important to have as much information/documents as possible. Make pictures of the damage; note the date and the address/street name where the damage/accident happened. The rental company may require a police report, even if no other cars have been involved, always contact the rental station and follow the instructions. In the event of an accident involving a third party, it is very important to contact the local police and obtain an incident report/police report, in such cases, always contact the rental station and follow the instructions. In rare cases, third-party claims might take up to 36 months to resolve. A friendly report is not always sufficient, contact the rental station and follow the instructions.
You will need to submit the following documents in order to have your excess amount refunded by EconomyCarRentals:- The original signed rental agreement
- Theft or damage report of the car rental company
- Police report (incident report)
- Evidence of payments deducted from your credit card (receipt and credit card statement)